Preparation
Personal
- Make sure you have full battery life in case the call lasts longer than expected or you get called later than arranged.
- Be in an area where you have good reception and will not get disturbed.
- Have another number just in case – i.e. home or work direct line if possible.
- You may be required to take notes or do a short exercise on the phone so it would be useful to have a pen and paper at hand!
Company
- Make sure you have looked at the company website in detail as you may be asked about products or services that client has. Always make some notes to use as topics of discussion
- It is always useful to look at the latest press on the client.
- Have the job spec to hand or make sure you have read the spec thoroughly.
